Express shipping is free for all painting.
As every item is custom printed, production time takes 3-5 working days. Estimated delivery time per destination for a canvas print:
- United States - orders are shipped with FedEx, DHL tracked (7-10 work days)
- Australia, New Zealand - orders are shipped with FedEx, DHL tracked (5-7 work days)
- European Union - orders are shipped with FedEx, DHL tracked (5-7 work days)
- United Kingdom - orders are shipped with Royal Mail, FedEx tracked (5-7 work days)
- Rest of the World - order are shipped with FedEx, DHL tracked (7-12 work days)
All delivery costs are calculated at the checkout. Additional charges apply to oversized parcels.
Learn more in our Refund Policy at Diveros
We offer free shipping on all orders to over 170 countries worldwide. Our primary goal is to offer exceptional value and service to our customers, striving to exceed expectations by continually expanding and adapting to meet the diverse needs of our clientele across the globe.
Do you ship worldwide?
Absolutely. We offer FREE shipping to more than 170 countries globally. Nonetheless, there are certain locations we cannot deliver to. In the event that your location falls within this category, we will reach out to you once we receive your order.
How do you ship packages?
Our canvas prints are shipped via postal services around the world in solid tubes to safeguard the canvas during transportation. Packages in the USA are shipped primarily by USPS and in Canada via Canada Post. Our shipments across mainland Europe are handled by Deutsche Post, DHL, PostNL. Packages in Australia and Singapore are handled by Australia Post and Singapore Post. Packages in New Zealand are shipped by New Zealand Post. Some orders may be shipped via DHL or FedEx, depending on the weight and size of the package.
What is the expected shipping duration?
Most orders are arriving within 10-20 Business Days, depending on your location. Here are the estimated shipping timeframes we provide:
Shipping Schedules
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Your Location
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* Estimated Shipping Schedule
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United States
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10-20 Business days
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Canada
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10-20 Business days
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Europe
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10-20 Business days
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United Kingdom
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10-20 Business days
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Australia, New Zealand
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10-15 Business days
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South East Asia
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15-25 Business days
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Middle East
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10-25 Business days
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Mexico, Central America, South America
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15-35 Business days
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Russia
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15-35 Business days
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African Continent
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20-40 Business days
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*Kindly allocate 3-5 days for order processing.
Do you provide tracking information?
Yes, we provide tracking information. Soon after your order ships, you will receive an email that contains your tracking information.
- Free shipping to certain destinations may not provide tracking information until the package is close to its final delivery point.
- Some shipping carriers may take approximately 5-7 business days for tracking information to reflect in our system.
- Items from the same purchase may be sent in separate packages due to logistical considerations.
- Some international shipments may experience extended intervals between tracking updates, spanning several days or even weeks, as packages move through various postal distribution centers en route to their destinations.
What should I consider regarding customs when making an international purchase?
We ship internationally, and although the majority of our customers experience no duties or taxes, there is a possibility of a minor import duty based on your country. After the items have been shipped, any custom fees are beyond our responsibility. When you purchase our products, you acknowledge that one or more packages may be shipped to you, potentially incurring custom fees upon arrival in your country.
Delivery Update. Please be informed that until further notice, we are unable to ship to the following countries due to existing limitations in international logistics: India and South Africa.
How can I contact you?
If you have any other questions, please contact us and we will do our best to help you out.
For more information in our Refund Policy at Diveros
