Bunny Rabbit Light Lamp Silicone Rabbit Touch Night Light Lamp

Express shipping is free for all items.

Estimated delivery time per destination for an item:

- United States - orders are shipped with FedEx, DHL tracked (7-10 workdays)

- Australia, New Zealand - orders are shipped with FedEx, DHL tracked (5-7 workdays)

- European Union - orders are shipped with FedEx, DHL tracked (5-7 workdays)

- United Kingdom - orders are shipped with Royal Mail, FedEx tracked (5-7 workdays)

- Rest of the World - order are shipped with FedEx, DHL tracked (7-12 workdays)

All delivery costs are calculated at the checkout. Additional charges apply to oversized parcels.

Questions about your delivery?
Contact us directly here or via email at support@diveros.com. Customer satisfaction is our top priority; if you are not fully satisfied, please reach out so we can refer to our policy and help you as quickly as possible!

We offer free shipping on all orders to over 170 countries worldwide. Our primary goal is to offer exceptional value and service to our customers, striving to exceed expectations by continually expanding and adapting to meet the diverse needs of our clientele across the globe.

Do you ship worldwide?

Absolutely. We offer FREE shipping to more than 170 countries globally. Nonetheless, there are certain locations we cannot deliver to. In the event that your location falls within this category, we will reach out to you once we receive your order.

How do you ship packages?

Our canvas prints are shipped via postal services around the world in solid tubes to safeguard the canvas during transportation. Packages in the USA are shipped primarily by USPS and in Canada via Canada Post. Our shipments across mainland Europe are handled by Deutsche Post, DHL, PostNL. Packages in Australia and Singapore are handled by Australia Post and Singapore Post. Packages in New Zealand are shipped by New Zealand Post. Some orders may be shipped via DHL or FedEx, depending on the weight and size of the package.

What is the expected shipping duration?

Most orders are arriving within 10-20 Business Days, depending on your location. Here are the estimated shipping timeframes we provide:

Shipping Schedules

*Kindly allocate 3-5 days for order processing.

Do you provide tracking information?

Yes, we provide tracking information. Soon after your order ships, you will receive an email that contains your tracking information.

• Free shipping to certain destinations may not provide tracking information until the package is close to its final delivery point.
• Some shipping carriers may take approximately 5-7 business days for tracking information to reflect in our system.
• Items from the same purchase may be sent in separate packages due to logistical considerations.
• Some international shipments may experience extended intervals between tracking updates, spanning several days or even weeks, as packages move through various postal distribution centers en route to their destinations.

What should I consider regarding customs when making an international purchase?

We ship internationally, and although the majority of our customers experience no duties or taxes, there is a possibility of a minor import duty based on your country. After the items have been shipped, any custom fees are beyond our responsibility. When you purchase our products, you acknowledge that one or more packages may be shipped to you, potentially incurring custom fees upon arrival in your country.

Delivery Update. Please be informed that until further notice, we are unable to ship to the following countries due to existing limitations in international logistics: India and South Africa.

How can I contact you?

If you have any other questions, please contact us and we will do our best to help you out.

For more information in our Refund Policy at Diveros

Damaged or defective on arrival?

Don't worry! We provide free replacements for any items damaged during transit or with functional defects. To claim yours:

• Contact us within 48 hours of delivery.
• Provide photos of the item and the packaging.
• We will ship a brand-new replacement to you immediately at no extra cost.

Customer satisfaction is our priority.

Returns: To maintain high quality and fast delivery, we do not accept returns or exchanges for "change of mind."

Cancellations: You may cancel for a refund (minus a 5.45% processing fee) within 24 hours of purchase. After 24 hours, orders enter production/shipping and cannot be cancelled.

Need help? Contact us directly here or via email: support@diveros.com; we are committed to finding a solution for you as quickly as possible.